Documentation

Sign up and a private workspace is created instantly — no approval step. The Finish setup checklist in the dashboard tracks the three things that make recovery live: a billing webhook, a WhatsApp sender and a first dispatched message.

• Open Integrations in your dashboard and copy the workspace webhook URL.
• In Stripe, add an endpoint for invoice.payment_failed and charge.failed.
• Paste the signing secret back into RRLabs so we can verify every payload.
• Lemon Squeezy and Paddle follow the same pattern with their own signing secrets.

Access is read-only. RRLabs never charges cards, issues refunds or edits subscriptions.

• Bring your own Meta Business phone number ID and Cloud API token.
• RRLabs verifies the sender live against Meta before saving it.
• Meta bills WhatsApp conversations directly to your Meta account.
• Template approval and opt-out handling stay in your Meta Business account.

• A failure arrives by webhook and lands in your recovery feed.
• The decline code selects the retry delay: 48h, 72h, 36h or 24h.
• Copy generation runs a four-tier waterfall: cache, primary model, fallback model, deterministic template.
• Every message logs channel, model, latency and recovery score for audit.

AI crawlers and agents can read /llms.txt and /llms-full.txt for a structured summary of the architecture, pricing and decline routing. Full guides live in the journal.