About Revenue Recovery Labs
We exist to end silent subscription churn — the revenue that leaves quietly when a card declines and nobody follows up in time.
Our thesis
Most subscription businesses lose 5–9% of monthly recurring revenue to involuntary churn. It is not a marketing problem or a product problem. It is an execution problem: a bank declines a charge, a generic dunning email lands in promotions, and the subscription cancels three retries later.
RRLabs treats recovery as infrastructure. Deterministic webhooks capture every failure the moment the provider emits it. A multi-tier AI engine writes a message matched to the exact decline code, and adaptive retry timing puts the charge back in front of the bank when it is most likely to clear.
How we build
- Read-only billing access. We never move money or edit subscriptions.
- Zero card data. No PAN, CVV or raw PCI data is ever stored.
- No-drop copy generation: cache, primary model, fallback model, deterministic templates.
- Flat monthly pricing — never a percentage of the revenue we recover.
- Strict multi-tenant isolation with row-level security on every table.
Founder
Palash Sarker — Founder & Software Architect
Palash designed the RRLabs recovery pipeline, the decline-code routing table and the four-tier AI waterfall that guarantees a message is never dropped. He works directly with every enterprise customer during onboarding.
Direct line: founder@rrlabs.online
Mission
Every recovered payment is a customer who stays. Our mission is to make involuntary churn a solved, measurable line item for any subscription business — at a price that never scales against the revenue we save.